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Devices in the home have developed some related problems: functions and more functions, controls and more controls. I do not think that simple home appliances — stoves, washing machines, audio and television sets — should look like Hollywood’s idea of a spaceship control room. They already do, much to the consternation of the consumer who, often as not, has lost (or cannot understand) the instruction manual, so — faced with the bewildering array of controls and displays — simply memorized one or two fixed settings to approximate what is desired. The whole purpose of the deisgn is lost.

—— Donald A. Norman: The Design of Everyday Things

这段是讲说现在生活里很多东西越来越多功能，也越来越多控制键，可是我们会用到多少呢？

这就像最近我有位朋友用了电脑这么多年后，才知道原来Ctrl + i是可以让words里面的字变成italics的。